ScrapForge Support

Need help with ScrapForge: Idle Tycoon? Review the answers below or contact Rikayaa with details of the problem.

Contact ScrapForge Support

Email: info@rikayaa.com

Email ScrapForge Support

When contacting us, please include your device model, operating-system version, game version and a short description of the issue. Screenshots may help us investigate technical problems.

Frequently Asked Questions

1. Does ScrapForge require an account?

No. ScrapForge can be played without creating a Rikayaa account or providing a name, email address or phone number.

2. Where is game progress stored?

Game progress and settings are primarily stored locally on the device. Removing the Game, clearing application data or resetting the device may remove locally stored progress.

3. How do I restore purchases on iPhone?

Open ScrapForge and use the Restore Purchases option available through the Shop or Settings. Restorable purchases are verified through the Apple account used for the original purchase.

Consumable Gem Packs are not normally restorable after they have been consumed.

4. How do I restore purchases on Android?

Open ScrapForge using the Google account associated with the original purchase. Eligible permanent entitlements and active subscriptions are verified through Google Play.

Consumable Gem Packs are not normally restorable after they have been consumed.

5. How do I manage or cancel VIP on iPhone?

Apple manages subscriptions through the user’s Apple Account subscription settings. Cancelling prevents future renewals but does not normally remove access before the end of the current paid period.

Manage Apple subscriptions

6. How do I manage or cancel VIP on Android?

Google Play manages Android subscriptions through the user’s Google Play subscription settings.

Manage Google Play subscriptions

7. A purchase was charged but the reward did not appear. What should I do?

Restart ScrapForge while connected to the internet and check the Shop again. For permanent purchases, use Restore Purchases where available.

If the issue continues, contact info@rikayaa.com with the product name, approximate purchase time, platform and transaction information available from Apple or Google.

8. Why am I seeing advertisements?

ScrapForge may show optional rewarded advertisements and limited interstitial advertisements at natural gameplay breaks. Rewarded advertisements are optional and provide the displayed in-game benefit after a successful completion.

9. How can I change advertising privacy choices?

Where required, ScrapForge presents consent or privacy choices through Google’s User Messaging Platform. Additional advertising or tracking choices may also be available in the device’s privacy settings.

10. How do I remove local game data?

ScrapForge does not currently require a user account. Locally stored game data can generally be removed by deleting the Game or clearing its application data where the operating system provides that option.

Apple, Google and payment providers may retain transaction records under their own legal and operational requirements.

11. How do I report a bug?

Email info@rikayaa.com with:

  • device model
  • iOS or Android version
  • ScrapForge version
  • steps that caused the issue
  • screenshots or a short screen recording where helpful

12. Where can I read the privacy policy?

Read the ScrapForge Privacy Policy.

ScrapForge: Idle Tycoon is provided by Rikayaa.